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Customer Support Representative (short-term contract) at Working Solutions. Location Information: United States (except CA, NY, PA, WA). Overview. Support TurboTax customers by guiding them through the software, answering account questions, and helping them find prior returns — no previous tax experience required; education classes provided. You will assist customers via various support channels including phone support with video chat capability and traditional chat support. If you love working from home and enjoy real human connection, this role might be perfect for you!. *This is a temporary role through Tax Day (April 15, 2026). A great way to earn some extra income without the long-term commitment*. PERKS. – Work from home. – Earn $20/hour plus additional income incentives. SKILLS NEEDED. – Sincere desire to assist the customer. – Tech savvy and avid computer user. – Ability to multi-task and navigate multiple systems. – Communicate with a friendly tone and professional demeanor. APPLICATION PROCESS (no resume needed). – Create profile. – Complete assessments. – Non-invasive PC scan. – Record video interview. Note: This is a 1099 remote independent contractor role. We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check..