
Analyst, Marketplaces & Brand Integrity at Nutrafol. Location Information: United States. Hair wellness from within.. We’re a growing company. Everything we do, we do to help people grow. Our mission is to be a partner in progress on each unique journey to hair wellness. We provide personalized, natural solutions for healthy hair growth and connect people with doctors who care about hair. We challenge existing treatments and methodologies to continue to advance the frontier of hair science. As we help our customers grow, we grow too- through diversity & inclusion, teamwork & collaboration, and through empowering ourselves and others with our passion for wellness and innovation.. Develop and execute strategies to identify, monitor, and address gray market activities across all online websites.. Lead the enforcement against unauthorized sellers and counterfeit products, including executing takedowns of infringing listings and websites.. Implement and refine test buy strategies, utilizing triangulation reporting to identify and track illicit activities.. Own and manage direct customer responses on marketplaces and customer experience (CX) inquiries related to brand integrity issues.. Partner closely with operations, quality, and marketing teams to align on brand enforcement strategies and ensure consistent messaging and action across all channels.. Provide insights and support to optimize product listings and brand representation on marketplaces.. Generate and present weekly and monthly enforcement reports, highlighting key metrics, trends, and the impact of brand protection efforts.. Analyze data to identify emerging threats and opportunities for enhancing brand integrity.. Own and manage direct customer responses related to brand integrity inquiries on marketplaces and through customer experience (CX) channels.. Oversee the management of End-of-Life (EOL) and New Product Launch (NPL) processes on marketplaces, ensuring accurate product representation and minimizing potential for gray market exploitation.. Conduct regular catalog audits to ensure accuracy, compliance, and optimal visibility of our products across all marketplaces.. Bachelor’s degree in business, marketing, supply chain management, operations, or related field. 2+ years of experience working directly with Amazon; managing analytics tools, business and shopper insights, data-driven planning, and driving eCommerce optimization. Advanced Excel skills with proficiency in managing large data sets, experience with Tableau, and Google Suite. Demonstrated ability to analyze complex data sets, identify trends, and draw actionable insights to inform strategy.. Direct experience in managing brand integrity programs, combating gray market sales, and executing intellectual property enforcement actions.. Excellent communication and interpersonal skills, with a proven ability to work effectively with diverse internal and external teams.. A self-starter who can anticipate challenges, develop solutions, and meticulously manage multiple tasks.. Highly organized with meticulous attention to detail. Flexibility working on ambiguous tasks. Ability to work independently and manage multiple priorities in a fast-paced environment. Pay range:. $80K - $90K. Fully remote work experience. Comprehensive medical, dental, and vision package, including FSA program. 401K with employer match. Quarterly Bonus Program. Flexible PTO. Two company-wide wellness breaks every day. Free lunch on us every Tuesday and Thursday via Seamless/Grubhub. Monthly wellness stipend. Monthly internet stipend. Monthly cell phone stipend. Annual learning & development stipend. Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays. Free meditation app membership (Headspace). Free Nutrafol subscription. Pet insurance and benefit programs