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Director, Commercial Operations at Foodsmart. Location Information: United States. Foodsmart is the largest telehealth network of registered dietitians in the country with a mission to make eating well simple.. Partner with senior leaders to define and optimize the full commercial lifecycle—including sales process design, lead qualification, pipeline development, contracting, implementation, member marketing campaigns and renewals.. Act as a trusted advisor to executive leadership, supporting key initiatives through strategic planning, data analysis, and disciplined execution.. Collaborate with Sales, Marketing, Client Development, and Analytics teams to develop performance dashboards that inform both day-to-day decisions and long-range planning.. Lead the design, implementation, and ongoing optimization of Salesforce and associated tools to support scalable, efficient workflows across Sales, Marketing, and Client Development.. Translate complex go-to-market workflows into clear system architecture and data flows.. Lead training and onboarding for new team members on tools, processes, and reporting systems.. Develop and maintain dashboards, reporting tools, and KPIs to monitor performance and drive accountability across commercial functions.. Support dynamic pipeline management, forecasting, and territory planning through high-quality, actionable data.. Synthesize complex data sets—e.g., funnel conversion, client performance, implementation progress—into insights that guide strategic and operational decisions.. 6+ years of experience in commercial operations, business operations, strategy, or similar roles.. Demonstrated success building and scaling commercial systems and processes in a growth-stage B2B or B2B2C company, preferably in healthcare, insurance, or another regulated environment.. Deep familiarity with Salesforce. Experience with tools such as Outreach, ZoomInfo, Gong, or Marketo/Pardot is a plus.. Strong analytical mindset with the ability to translate data into business insights and operational improvements.. Proven ability to manage cross-functional projects from strategy through execution.. Excellent communication and stakeholder management skills, with the ability to work effectively across senior leadership and operational teams.. Pay range:. $145K - $175K. Bonus. Benefits