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Senior Client Account Executive, Mid Market at Outreach. Location Information: United States. Make Your Team a Revenue-Driving Machine.. Outreach, the leading Enterprise ready Sales Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.. Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to drive predictable and measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance.. Manage the renewal, expansion, and cross-sell attachment of current Outreach customers.. Build effective partnerships with customers to realize value, adoption, and business process optimization of the Outreach platform.. Demonstrate strong business and financial acumen to advise and guide customers to achieve their desired business outcomes and return on investment.. Develop and build account strategy plans using multiple data points to drive adoption, utilization, and customer sentiment.. Manage and close renewals at a high rate to protect revenue retention.. Develop plans to mitigate churn or contraction.. Discover, nurture, and close expansion opportunities within customers.. Forecast renewals and expansion pipeline with high accuracy.. Provide impeccable customer service.. Act as a single point of contact for customers, assisting with product training, strategic guidance, best practices, and selling expertise.. Perform other duties as assigned.. At least five years of account management, customer success, or sales lifecycle management experience, preferably in a SaaS environment.. Proven experience demonstrating value realization in a product, platform, or service.. Proven experience influencing product or platform adoption and utilization at customers.. Effective project management skills.. Ability to influence decisions without direct authority.. Strong financial acumen to showcase metrics and potential ROI.. Ability to manage and navigate complex renewals and expansions sales cycles (6 months).. Ability to build and cultivate strong, trusting relationships and partnerships.. Knowledge of various sales methodologies.. Strong negotiation skills.. Effective communication skills, both written and verbal.. Executive presence and strong interpersonal skills.. Team player with drive and initiative to create a winning culture.. Pay range:. $160K - $240K. Flexible time off. 401k plan. Generous medical, dental, and vision coverage for full-time employees and their dependents. Parental leave program with options for paid night nurse and gradual return to work. Infertility/assisted reproductive services benefit. Employee referral bonuses. Snacks and beverages in the office. Diversity and inclusion programs supporting various employee resource groups