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Sr. Director of Fulfillment Systems & Operations Strategy at Hungryroot. Location Information: United States. Hungryroot is the online grocery service that makes healthy eating easy and personal.. Own the end-to-end strategy and configuration of core fulfillment systems: WMS, OMS, labor management, scanning tools, and automation integrations. Translate operational needs into scalable workflows, logic rules, and system automations. Collaborate with Product & Engineering to define systems roadmap, vendor selection, and custom tool development. Oversee testing, deployment, and training for new system features across FCs and 3PLs. Lead onboarding of new FCs into the fulfillment systems ecosystem. Drive consistency across company-owned and 3PL sites through system standardization and SOPs. Develop tooling and standards for slotting, labeling, pick-pack, packaging, and staging workflows. Ensure system stability, uptime, and SLA performance across all fulfillment tools and processes. Develop and implement a comprehensive inventory strategy that aligns with the company's financial goals. Acts as a liaison between various departments, including purchasing, warehousing, sales, and finance. Evaluate and implement new technologies and best practices to improve inventory efficiency. Lead packaging execution across fulfillment centers, ensuring efficient materials flow and system integration. Collaborate with Product, Supply Chain and Sourcing to implement packaging innovations and process improvements. Optimize packaging for efficiency, safety, sustainability, and customer experience. Champion a culture of continuous improvement across fulfillment operations and systems. Identify and implement process enhancements using data, root cause analysis, and lean practices. Develop and track KPIs around system uptime, labor productivity, inventory health, packaging throughput, and food safety performance. Partner with analytics and ops teams to ensure visibility and actionability of performance data. Build and manage a high-performing team across fulfillment systems, inventory, packaging, and continuous improvement. Provide coaching, career development, and cross-functional collaboration for technical and operational team members. Lead sprint planning and execution reviews with Product, Tech, and Ops stakeholders. 8–12+ years of experience in fulfillment, supply chain systems, operations excellence, or related roles. Experience with NetSuite, JIRA and Confluence. Experience managing projects at scale. Proven leadership across multiple domains: fulfillment systems (WMS/OMS), inventory, packaging, and CI. Strong cross-functional communicator with experience aligning tech and operations teams. Expertise in methodologies such as Lean and Six Sigma to streamline processes, eliminate waste, and increase productivity. Bachelor's degree in business administration, operations management, or a related field. Systems thinker with high attention to detail, execution, and scalability. Pay range:. $200K - $225K. Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide!. Equity. Unlimited vacation policy. Universal paid parental leave. Monthly Hungryroot credit for delicious, healthy groceries. Comprehensive health, vision, dental, and life insurance. 401k with Company Match. A work from home stipend to support your initial home-office setup