Event Manager - Registration & Tech at Twitch

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Event Manager - Registration & Tech at Twitch. Location Information: United States. Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.. Develop ticket strategy, manage registration, and oversee implementation of registration programs. Function as a super-user, expert, and go-to resource for reporting, testing and data management for pre-event and onsite registration requirements. Manage the onboarding, technical implementation and management of registration/ticketing platform, and mobile app. Partner with event marketers to define metrics, develop registration and onsite management/reporting that gathers metrics from conception to reconciliation. Organize registration on-site staffing needs in partnership with event production agency. Provide training, oversight, and management of CX team members to ensure an exceptional customer experience. Manage vendor/software selection, relationship management and process improvements for registration, app and meet & greets. 5+ years of experience developing or utilizing event technology platforms, including registration/request management systems, mobile event applications, and other onsite tools. 5+ years of experience in large scale event project management. Experience defining program requirements and using metrics to determine improvements. Capability to move easily between generating big ideas, and driving ongoing process improvement. Experience working across multiple teams and disciplines. Able to travel more than 30 days a year. Pay range:. $72K - $155K. Medical, Dental, Vision & Disability Insurance. 401(k). Maternity & Parental Leave. Flexible PTO. Amazon Employee Discount