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Field Support Representative - FL at Sidecar Health. Location Information: United States. Sidecar Health is changing the health industry with modern, common-sense health insurance that finally gives consumers control over costs and choices. . Visit clients onsite across Florida and support members in navigating their Sidecar Health plans. Act as in-person support for client groups and members after enrollment and during other periods of escalated necessity. Assist Account Management team in identifying and establishing positive relationships with key individuals and HR departments at the client groups they work with. Work in a traditional member care capacity, answering calls, responding to web chats and/or responding to emails. Provide excellent customer service in a timely and positive manner. Build rapport and maintain positive relationships with existing members to understand their needs and ensure a memorable member experience. Access to reliable personal transportation and willingness/ability to drive across Florida. Reliability, strong communication, and accountability. Ability to problem-solve in real-time. Ability to teach members about Sidecar Health best practices. Desire to grow and develop within the company. Strong empathy and relationship skills. Open schedule availability. Bilingual (preferred). Healthcare and/or insurance experience (preferred). Pay range:. $42K - $52K. Competitive salary and equity package. Comprehensive Medical, Dental, and Vision benefits. A 401k retirement plan. Paid vacation and company holidays. Opportunity to make an impact at a rapidly growing mission-driven company