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P+C Manager at Olo. Location Information: United States. Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand’s own website or app, third party marketplaces, social media platforms, smart speakers, and home assistants. Olo serves as the on-demand ordering and delivery platform across 70,000 locations for over 300 brands, such as Applebee’s, Checkers & Rally’s, Cheesecake Factory, Chili’s, Dairy Queen, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Portillo’s Hot Dogs, Shake Shack, sweetgreen, Wingstop, and more.. Lead the full lifecycle of the company-wide Performance Management Process, including the annual and mid-year performance reviews, goal setting, calibration, and support rewards planning in partnership with Total Rewards.. Act as a central subject matter expert on our Performance Philosophy, providing guidance, tools, and training to managers across all departments to ensure consistency and effectiveness.. Provide broad P+C support to all departments, offering intermediate-level consultation and triage on employee relations, policy interpretation, and P+C program implementation.. Coach and advise leaders and managers on foundational team structures, workforce planning, effective feedback delivery, and high-impact engagement programs in a high-growth environment.. Manage and resolve complex employee relations issues and conduct effective, objective, and thorough investigations, ensuring compliance with all legal and internal policies.. Analyze People Analytics and P+C metrics (e.g., performance ratings, attrition, engagement survey data, diversity statistics) in partnership with the P+C team and departmental leaders to identify trends and develop actionable, enterprise-wide solutions.. Administer and provide guidance on organizational structures, job leveling, and our Total Rewards philosophy.. Partner cross-functionally to lead or support P+C projects focused on retention, engagement, compensation, and Diversity, Equity, and Inclusion (DEI) initiatives.. Manage the end-to-end administration of the company-wide engagement survey and other engagement-related activities.. 5+ years of progressive HR generalist experience, ideally in a fast-paced, high-growth environment.. Proven experience managing or significantly contributing to the design and execution of an annual and mid-year performance management cycle.. Strong understanding of performance philosophies and methodologies aimed at cultivating a high-performance culture.. Demonstrated ability to apply business and data insights to inform and drive HR solutions that achieve organizational objectives.. Strong learning agility and sound business judgment with the ability to navigate and resolve ambiguity.. Thrives in a fast-paced, ever-changing environment.. Ability to lead change at a process level, initiate and support operational improvements and adjust direction as needed.. Exceptional written, oral, and interpersonal skills, with the ability to communicate clearly and tactfully with employees and leaders at all levels.. Knowledge of Human Resources disciplines, concepts, and processes, including applicable laws, guidelines, regulations, ordinances, and policies.. High level of emotional intelligence and self-awareness, with the ability to maintain integrity, professionalism, and confidentiality.. Pay range:. $99K - $135K. 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure.. Health, dental, and vision coverage for yourself and your family.. 401k match.. Remote-office stipend.. Generous parental leave plan.. Volunteer time off.. Gift matching policy.