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Sr. Quality Assurance Associate (Stability/Complaints) at Nutrafol. Location Information: United States. Hair wellness from within.. We’re a growing company. Everything we do, we do to help people grow. Our mission is to be a partner in progress on each unique journey to hair wellness. We provide personalized, natural solutions for healthy hair growth and connect people with doctors who care about hair. We challenge existing treatments and methodologies to continue to advance the frontier of hair science. As we help our customers grow, we grow too- through diversity & inclusion, teamwork & collaboration, and through empowering ourselves and others with our passion for wellness and innovation.. Managing the Stability Program, including writing real-time and accelerated stability protocols and reports for new and existing dietary supplement and cosmetic products.. Coordinating stability samples with manufacturers and external laboratories.. Logging and reviewing results, performing trending and analysis of those results.. Creation and maintenance of the annual stability schedule.. Investigating out of specification test results and recommend corrective actions.. Supporting the Product Quality Complaint Program, reviewing product quality complaints, creating investigation summaries for product complaints, trending data and creating monthly and quarterly reports.. Identifying CAPAs as applicable based on investigations and/or trends.. Working with Customer Service and Suppliers as required.. Supporting other quality programs as needed such as artwork review, change control, product release, deviation/ out of specification program and other projects as assigned.. Partnering with external stakeholders, such as manufacturers and testing laboratories, and internal partners such as Formulation, Product Development, Supply Chain, and RA, to ensure timely QA deliverables.. Bachelor’s degree in quality assurance, biology, chemistry, medical sciences, pharmacology etc.; or an equivalent combination of education and experience.. 5+ years of direct US dietary supplement/Consumer Healthcare Quality experience.. Knowledge of product stability programs and laboratory testing preferred.. Knowledge and experience on FDA and applicable laws and regulations, as well as of cGMP standards.. Hands-on experience executing QA GMP compliance for a broad portfolio of dietary supplements or related products.. Applied technical knowledge to ensure GMP standards are met throughout the product life cycle.. Effective prioritization skills and the ability to execute on multiple projects, collaboratively and independently, in an agile environment.. Proven ability to communicate and collaborate effectively with a variety of audiences, both internal and external.. Strong analytical, organization and critical thinking skills.. Dietary Supplement category experience (Preferred).. Pay range:. $85K - $100K. Fully remote work experience. Comprehensive medical, dental, and vision package, including FSA program. 401K with employer match. Quarterly Bonus Program. Flexible PTO. Two company-wide wellness breaks every day. Free lunch on us every Tuesday and Thursday via Seamless/Grubhub. Monthly wellness stipend. Monthly internet stipend. Monthly cell phone stipend. Annual learning & development stipend. Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays. Free meditation app membership (Headspace). Free Nutrafol subscription. Pet insurance and benefit programs