Senior Technical Program Manager at Foodsmart

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Senior Technical Program Manager at Foodsmart. Location Information: United States. Foodsmart is the largest telehealth network of registered dietitians in the country with a mission to make eating well simple.. Own intake → roadmap → launch. Stand up and continuously improve the governance, artifacts, and stage gates that move ideas into prioritized roadmap work and through delivery.. Run the operating cadence. Lead the weekly Critical Project Review (CPR); maintain executive-ready dashboards in Jira/Confluence; surface risks, decisions, and tradeoffs early.. Deliver cross functional programs. Orchestrate planning, dependency management, and execution across product, engineering, design, clinical, and operations through launch and post-launch.. Harden reliability & compliance. Partner with SRE, Security, and Compliance on SLOs/SLAs, change management, release gates, HIPAA/SOC 2 controls, and incident/postmortems.. Standardize practices. Jira/Confluence for programs; implement templates, fields, workflows, and documentation that scale.. Measure impact. Define KPIs and tie outcomes to member/provider experience and business goals; run post-launch reviews and drive follow-ups.. 5+ years leading large-scale technical programs (startup or high-growth preferred), with direct partnership to engineering leads and architects.. Proven experience running executive forums (e.g., CPR), creating Jira/Confluence dashboards, and driving org-wide adoption of program practices.. Technical fluency to discuss architecture, services, data pipelines/ML workflows, and APIs; can review RFCs and probe tradeoffs.. Hands-on with Agile/Lean (Scrum/Kanban), dependency/risk management, and launch readiness.. Experience in regulated environments (healthcare/digital health preferred) with HIPAA/SOC 2 awareness and audit-friendly change management.. Bonus: exposure to AWS (incl. Step Functions), Retool, contact center tooling, or analytics/ML platforms.. Pay range:. $130K - $160K. Remote-First Company. Unlimited PTO. Flexible & remote location. Healthcare Coverage (Medical, Dental, Vision). 401k & bonus. Registered Dietitian Sessions. Wellness reimbursement