Senior Technical Consultant at Outreach. Location Information: United States. Make Your Team a Revenue-Driving Machine.. Outreach, the leading Enterprise ready Sales Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.. Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to drive predictable and measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance.. Manage and execute on implementations & projects for customers. Perform detailed discovery with customers around their CRM usage and translate that to Outreach integration functionality. Be a subject matter expert on a multitude of Outreach technologies, acting as a trusted advisor to internal and external stakeholders. Partner with Program & Project Managers, Professional Services Consultants, Trainers, and customer stakeholders to successfully drive projects to completion. Distill information from a variety of sources to inform complex configuration setup. Explore all relevant client processes to build successful integrations. Collaborate with client technical experts to establish a thorough configuration testing plan. Technical Aptitude - History of mastering new technologies and technical skills quickly and efficiently. Consultant & Trusted Advisor - Ability to discover the “how” and “why” of proposed solutions. Strategic Problem Solver - History of collaborating with teammates and enterprise level customers. Exceptional Communication Skills - Experience in successfully collaborating with client contacts at all levels. Pay range:. $115K - $135K. You may also be offered incentive compensation, bonus, restricted stock units, and benefits
Senior Technical Consultant at Outreach