Salesforce Administrator at Newsela. Location Information: United States. We’re a team that is dedicated to unlocking the written word for everyone.. Nothing makes us happier than engaged readers. So we’ve built an Instructional Content Platform that brings together fascinating, accessible content with integrated assessments and insights. We’re building a future where vibrant digital reading experiences will supercharge reading engagement and learning in every subject.. Launched in 2013, more than 200 million Newsela articles have been read by students, making Newsela the number 1 online news source for students. When students read articles and take Common Core-aligned quizzes online, they are developing the critical nonfiction literacy skills that empower them to take part in conversations about complex issues, and prepare them for academic and professional success.. Own aspects of the Salesforce instance related to sales, customer success, and support.. Optimize sales motions and customer experience by enhancing tools, processes, and data.. Design, configure, and deploy solutions in the Salesforce instance and other tools.. Manage a portfolio of projects, sprint items, hot fixes, and day-to-day tasks.. Collaborate with Sales, Marketing, and Finance teams on cross-functional initiatives.. Serve as a functional owner of Salesforce Sales, Service, and CPQ components.. Understand business needs and transform these into functional and technical requirements.. 2+ years experience managing Salesforce instances, projects, and initiatives.. Administrator-level knowledge of Salesforce Sales, Service, and CPQ.. Experience in workflow rules, advanced formulas, release management, and data migration.. Ability to manage projects from scoping to deployment.. Capability to learn new systems and tools.. Quality assurance skills to ensure work is free of issues.. Optional: Experience with Outreach, Gainsight, FormAssembly, Highspot.. Optional: Salesforce Administrator, CPQ Administrator, or Service Cloud certifications.. Competitive salary. Remote work
Salesforce Administrator at Newsela