Accounts Receivable Manager at Olo

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Accounts Receivable Manager at Olo. Location Information: United States. Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand’s own website or app, third party marketplaces, social media platforms, smart speakers, and home assistants. Olo serves as the on-demand ordering and delivery platform across 70,000 locations for over 300 brands, such as Applebee’s, Checkers & Rally’s, Cheesecake Factory, Chili’s, Dairy Queen, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Portillo’s Hot Dogs, Shake Shack, sweetgreen, Wingstop, and more.. Lead and mentor the team of overseas collections analysts and AR specialists.. Develop, implement, and continuously improve collections strategies and SOPs.. Oversee all day-to-day collections and monitor AR aging report.. Ensure accurate processing and documentation of cash applications.. Collaborate with internal stakeholders to enforce collections policies.. Build rapport with customers to improve response and collection rates.. Track and report on key collections metrics to management weekly.. File proofs of claim during customer bankruptcy.. Provide management with ad-hoc analysis and project support.. Prepare the monthly AR reserve analysis.. Bachelor's Degree in Accounting, Finance, or related field.. 3+ years of AR and Collections experience, including leading teams.. Excellent verbal and written client-facing communication skills.. Strong computer skills, particularly MS Excel.. Ability to work well with others in a fast-paced environment.. Experience operating in a strong control environment (e.g., SOX 404).. Experience managing an offshore team.. Experience in a SaaS or multinational environment is a plus.. Familiarity with Intacct, Stripe, Paya, Braintree, ZenDesk and Salesforce is a plus.. Pay range:. $91K - $130K. 20 days of paid time off.. 10 sick days.. 11 holidays plus year-end closure.. Health, dental, and vision coverage.. 401k match.. Remote-office stipend.. Generous parental leave plan.. Volunteer time off.. Gift matching policy.