Strategic Account Executive - Seattle, WA at PagerDuty

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Strategic Account Executive - Seattle, WA at PagerDuty. Location Information: United States. PagerDuty is the leading digital operations management platform for businesses. Our SaaS-based solution empowers over 10,000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience. PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment. We were recently included in the 2017 Deloitte Technology Fast 500, Inc. 500 and Forbes Cloud 100 lists. . Possess a deep understanding of the problems and focus areas of stakeholders and communicate technical wins and strategic business outcomes that can be aligned with a PagerDuty partnership.. Develop strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends.. Identify long-term strategies to grow accounts by aligning with customer Big Problems and objectives.. Negotiate positive business outcomes with existing customers for PagerDuty.. Manage and close complex, multi-product sales cycles for Fortune 500 accounts.. Conduct effective conversations with senior-level executives (SVP+) to garner interest and support for new initiatives.. Customize content and slides for presentations to internal or external audiences, building credibility and highlighting the value of PagerDuty.. Encourage positive conversations between existing customers and sales teams to align solutions with customer's strategic vision.. Planning - Mapping out territory assignments, prioritizing account targets, and working with the support team to drive an effective territory strategy.. Utilize historical data and market trends to provide accurate forecasts to management.. Prospect - leveraging Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a focus on Executive level alignment.. Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty.. Document key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework).. Proactively engage internal resources and partners to move the sales process forward throughout accounts.. 12+ years field sales experience, preferably in software sales / SaaS sales. 6+ years of experience expanded into new areas of existing accounts. Strategic Account Management experience with Fortune 500 companies. Experience selling to C-level executives. Sold in a multi-product selling environment before. Travel expectations around 30%. Effective time management, complex deal management, account planning, and analytical skills. Consistent track record of exceeding sales targets. Self-sufficient with the ability to work independently and collaboratively. Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales). Pay range:. $160K - $185K. Competitive salary. Comprehensive benefits package. Flexible work arrangements. Company equity. ESPP (Employee Stock Purchase Program). Retirement or pension plan. Generous paid vacation time. Paid holidays and sick leave. Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO. Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent. Paid volunteer time off: 20 hours per year. Company-wide hack weeks. Mental wellness programs