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Client Development Program Manager at Foodsmart. Location Information: United States. Foodsmart is the largest telehealth network of registered dietitians in the country with a mission to make eating well simple.. Partner with the primary Client Development Executive on select strategic accounts to provide program management support, including Food Operations coordination, reporting metrics, and outcomes tracking.. Provide account management from project launch through the contract lifecycle to ensure ongoing client satisfaction and support for a mid-market book of accounts.. Level up relationships within accounts to ensure sponsorship across the organization at both main point of contact and decision making levels.. Lead key activities including service delivery, relationship building at various levels, account strategy development, project expansion to meet growth targets and contract renewals.. Coordinate closely with clients and Marketing to develop campaigns that drive telenutrition adoption.. Work with Product and Engineering teams on implementation needs, and other internal teams such as Finance, Sales and Clinical Operations.. Manage annual revenue retention and growth for client portfolio and develop/executed account plans that support long-term growth.. Deliver marketing campaigns that drive enrollment and engagement leading to client satisfaction.. Use previous marketing knowledge and experience to adapt existing materials to client needs and create marketing campaigns based on clients' situations.. 10+ years of experience in healthcare consulting, healthcare services, or clinical services company in a client facing/relationship development role.. Experience in a startup or small company environment a plus.. Demonstrated history of exceeding performance based metrics with clients.. Experience in growing a book of business and exceeding ARR through client sales, upselling and contract renewals.. Experience in analyzing clinical outcomes, marketing data and campaign development.. Background working with executive level clients and gaining approvals on new strategies/tactics.. Understanding of complex contracting and provider agreements within health plans as well as health system contracting processes.. Understanding of telehealth, wellness or nutrition space a plus.. Knowledge of how health insurance companies serve members across LOBs (Medicare, Medicaid, Commercial) and understanding of health systems.. Experience working with marketing agencies/internal teams, and cross-functional internal and external teams.. Pay range:. $130K - $150K. Remote-First Company. Unlimited PTO. Flexible & remote location. Healthcare Coverage (Medical, Dental, Vision). 401k, bonus, & stock options. Registered Dietitian Sessions. Wellness reimbursement