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Principal Product Manager, Billing & Payments at Dandy. Location Information: United States. Helping dentists provide better patient care by making the entire lab process digital — and effortless.. Own the Billing Product Vision & Roadmap – Define and execute a multi-year strategy for Dandy’s billing platform, ensuring scalability, reliability, and compliance.. Deliver Seamless Customer Experiences – Build intuitive, transparent, and accurate billing and payment processes that earn customer trust and reduce friction.. Collaborate Across Functions – Partner with sales, accounting, legal, operations, and customer service to align on requirements, priorities, and delivery.. Ensure Global Accuracy & Compliance – Work with finance and legal to ensure systems meet tax, regulatory, and audit requirements across geographies.. Optimize for Growth – Support new pricing models, subscription plans, promotions, and expansion into new markets.. Modernize Our Infrastructure – Evaluate and implement integrations with payment processors, tax engines, and billing service providers.. Leverage Data to Improve Systems – Monitor billing metrics, identify trends, and proactively address issues to improve operational and customer outcomes.. 5+ years of product management experience. Technical fluency—you can work closely with engineering on system integrations, APIs, and data flows.. Proven ability to manage complex stakeholder needs.. Customer obsession—you deeply understand customer needs, advocate for their success, and design products and experiences that earn their loyalty.. Strong analytical skills, including comfort working with large datasets to identify trends, diagnose problems, and drive decisions.. High bias for action—you move quickly, remove blockers, and drive toward solutions.. Excellent written and verbal communication skills, with a talent for translating technical concepts into clear, actionable language.. Bonus: Familiarity with ERP systems, payment gateways, and tax compliance platforms.. Bonus: Experience in healthcare, dental, or other regulated industries.. Pay range:. $202K - $245K. Offers Equity. Offers Bonus. Healthcare. Dental. Mental health support. Parental planning resources. Retirement savings options. Generous paid time off