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Lead Benefits Specialist at Bounteous. Location Information: United States. We co‑innovate with the world's most ambitious brands to create transformative digital experiences.. Administer the day-to-day operations of Bounteous' benefit programs in accordance with plan documents and applicable state and federal regulations. Manage and administer leaves of absence in coordination with external vendors and the payroll team. Oversee relationships with benefits vendors and outsourced administrators to ensure adherence to established processes, service level agreements, and timely resolution of participant issues. Provide guidance and support to People & Culture Partners and employees, serving as a trusted resource on benefits-related matters. Liaise with insurers, vendors, employees, and the People Experience team to resolve issues and maintain strong, collaborative working relationships. Partner with HRIS, payroll, and external vendors to resolve data integrity issues and conduct periodic audits to ensure ongoing compliance. Manage ACA reporting requirements, including preparation and issuance of 1095-C forms. Respond promptly to inquiries in the benefits mailbox by thoroughly researching issues and providing clear, accurate guidance to employees. Develop and deliver benefits and well-being communications, including quarterly newsletters, intranet content, and open enrollment materials. Support the implementation of new benefit programs, vendor transitions, and the integration of acquired organizations into company benefit plans. Participate in benefits and People & Culture initiatives to improve processes, reduce manual effort, and increase operational efficiency. Transmit benefits data to vendors, conduct quarterly audits, and oversee the invoicing and reconciliation process. 4-6 years of benefits administration experience across the Americas (United States experience required). Demonstrated critical thinking skills with the ability to analyze complex benefits issues, identify root causes, and develop effective solutions aligned with company policies and compliance requirements. Strong emotional intelligence with the ability to navigate sensitive employee situations with empathy, discretion, and professionalism while fostering trust and positive engagement. Ability to balance data-driven decision-making with human impact, ensuring both compliance and employee well-being. Proven problem-solving skills with the ability to anticipate challenges and recommend proactive strategies for benefits administration. Excellent verbal and written communication skills. Ability to interact effectively with all levels of staff using strong interpersonal skills. Superior organizational skills with a results-focused mindset, strong execution, and attention to detail. Self-motivated and adaptable, thriving in a fast-paced, entrepreneurial environment. Strong desire to learn and grow. Pay range:. $85K - $95K