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Associate, Post Market Safety at Nutrafol. Location Information: United States. Hair wellness from within.. We’re a growing company. Everything we do, we do to help people grow. Our mission is to be a partner in progress on each unique journey to hair wellness. We provide personalized, natural solutions for healthy hair growth and connect people with doctors who care about hair. We challenge existing treatments and methodologies to continue to advance the frontier of hair science. As we help our customers grow, we grow too- through diversity & inclusion, teamwork & collaboration, and through empowering ourselves and others with our passion for wellness and innovation.. Execute the day-to-day functions of the Post Market Consumer Complaint and Adverse Event Program. Ensure consumer contact follow-ups are conducted using appropriate questions as required. Review adverse events to determine if they are potentially serious and escalate accordingly. File serious adverse event reports with FDA as required for dietary supplements and cosmetic products. Complete adverse event assessments and investigations. Track and trend adverse events on a monthly and quarterly basis. Monitor metrics and KPIs. Work closely with 3rd party medical advisor/PV vendor as required. Support the implementation of a consumer complaint, adverse event management database. Gather in-depth adverse event information to address specific inquiries from colleagues and collaborators. Ensure the program is prepared for internal/3rd party audits as well as regulatory inspections. Participate as an effective member of cross-functional teams. Demonstrate ability to work in a collaborative environment that emphasizes teamwork, collaboration, motivation, consensus, and team building. Support with additional projects as needed. Bachelor’s degree in quality assurance, regulatory, biology, chemistry, medical sciences, pharmacology, toxicology, etc.; or an equivalent combination of education and experience. 3+ years of direct US Dietary Supplement/Consumer Healthcare Quality experience. Knowledge and preferably experience of complaints and adverse event handling. Knowledge and experience on FDA and applicable laws and regulations, as well as of cGMP standards. Hands-on experience executing QA/regulatory compliance for a broad portfolio of dietary supplements or related products. Effective prioritization skills and the ability to execute on multiple projects, collaboratively and independently, in an agile environment. Proven ability to communicate and collaborate effectively with a variety of audiences, both internal and external. Strong analytical, organization and critical thinking skills. Pay range:. $70K - $90K. Fully remote work experience. Comprehensive medical, dental, and vision package, including FSA program. 401K with employer match. Quarterly Bonus Program. Flexible PTO. Two company-wide wellness breaks every day. Free lunch on us every Tuesday and Thursday via Seamless/Grubhub. Monthly wellness stipend. Monthly internet stipend. Monthly cell phone stipend. Annual learning & development stipend. Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays. Free meditation app membership (Headspace). Free Nutrafol subscription. Pet insurance discounts and benefits