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Professional Services Training Consultant at Outreach. Location Information: United States. Make Your Team a Revenue-Driving Machine.. Outreach, the leading Enterprise ready Sales Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.. Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to drive predictable and measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance.. Partner with Outreach Customer Success, Professional Services, and Partners to understand specific requirements for training engagements. Facilitate Virtual Instructor-Led Training (VILT) sessions with Outreach customers. Lead training sessions across a variety of roles within an organization. Deliver on-site Instructor-Led training sessions with travel 25% or more as needed. Actively and continuously learn about product functionality, workflows, and Best Practices. Proactively provide feedback and suggestions for updates to Training methodology. Act as SME and partner with the instructional design team to ensure all customer facing content delivers a consistent experience and showcases Outreach’s value and best practices. 2+ years of experience delivering customer training/facilitation, ideally experience in Customer Success, Education/Enablement, Sales, and/or Professional Services. Exceptional verbal and written communication skills. Ability to thrive in a fast-paced training environment and embrace frequent change of context. Consultative approach to training, ensuring agreed-upon learning outcomes are met. Fluency with operational components of successful training engagements. Ability to maintain enthusiasm and energy over multiple engagements. Demonstrated ability to break down complex processes into easy-to-understand concepts. Familiarity with common sales tools and sales engagement platforms. Comfortable with virtual training platforms and experience using project processes and tools. Fluency in facilitation and adult learning best practices. Flexibility to pivot to meet the needs of learners. Active participation in professional training industry groups. Pay range:. $60K - $90K. Flexible time off. 401k to help you save for the future. Generous medical, dental, and vision coverage for full-time employees and their dependents. Parental leave program with options for a paid night nurse, and a gradual return to work. Infertility/assisted reproductive services benefit. Employee referral bonuses. Snacks and beverages in the office, and fun events. Diversity and inclusion programs promoting employee resource groups