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Forward Deployed Engineer – AI Revenue Agents at Outreach. Location Information: United States. Make Your Team a Revenue-Driving Machine.. Outreach, the leading Enterprise ready Sales Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.. Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to drive predictable and measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance.. Lead AI Agent Pilots & Implementations: Deploy and configure Outreach’s AI Revenue Agents in real customer environments.. Understand & Map GTM Workflows: Partner with Sales, Marketing, and RevOps stakeholders to deeply understand business processes.. Customize & Tune AI Behavior: Adapt agent capabilities to customer-specific use cases using prompts, data integrations, and routing logic.. Develop Reusable Solutions: Build and document repeatable implementation patterns and success criteria.. Act as a Product & Field Liaison: Provide structured feedback to Product and Engineering and communicate roadmap priorities to customers.. Train & Enable Customer Teams: Support customer readiness and change management with training and documentation.. 5+ years in customer-facing implementation or deployment roles.. Experience with AI/ML systems, LLMs, or prompt engineering a plus.. Technical experience with SaaS integrations, APIs, data pipelines, or CRM systems.. Strong understanding of sales workflows.. Ability to translate complex business processes into clear deployment plans.. Strong communication skills for cross-functional work.. Experience in Agile or iterative implementation models.. Pay range:. $90K - $110K. Flexible time off. 401k plan. Generous medical, dental, and vision coverage. Parental leave program. Infertility/assisted reproductive services benefit. Employee referral bonuses. Snacks and beverages in the office. Diversity and inclusion programs