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Strategic Account Executive - NY, NJ at PagerDuty. Location Information: United States. PagerDuty is the leading digital operations management platform for businesses. Our SaaS-based solution empowers over 10,000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience. PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment. We were recently included in the 2017 Deloitte Technology Fast 500, Inc. 500 and Forbes Cloud 100 lists. . Leading a cross-functional account team in developing and implementing detailed account plans/strategies to expand existing relationships and acquire new customers.. Maintaining a keen focus on identifying challenges in customers' environments and developing a business-oriented perspective that motivates them to take action.. Generating revenue by selling, managing, and cultivating existing client relationships, and selling to greenfield accounts.. Continuously connecting the dots within your account base to establish executive alignments, foster broad relationships, and engage with targeted teams and leadership.. Demonstrating the ability to navigate a hybrid business approach that combines a frictionless, transactional sales model with a strategic, large deal selling motion.. Prioritizing opportunities and coordinating with your internal team to provide exceptional customer experiences and ensure 100% satisfaction.. Exceeding monthly, quarterly, and annual quotas.. Utilizing our sales methodology and processes effectively for lead management and sales forecasting.. Committing to pipeline generation and conducting thorough account research.. At least 7 years of outside software sales experience, including 3 years of experience selling at Strategic and/or Enterprise in a multi-product, complex software environment (SaaS, IT infrastructure or similar industries preferred).. Able to demonstrate methodology to prospect and build pipeline independently and a demonstrated track record of hitting and exceeding sales targets.. Experience leading large and complex sales cycles within Global 2000 Enterprises, with the ability to understand customers’ needs and translate them into tailored solutions.. Strong presentation, verbal, and written communication skills.. Advanced knowledge around DevOps, IT Ops and Platform Engineering is preferred.. Familiarity with MEDDICC and Command of the Message is preferred.. Strong technical expertise, understanding of engineering culture, and the ability to connect with customers is preferred.. Bachelor's Degree or higher is preferable.. Pay range:. $160K - $185K. Competitive salary. Comprehensive benefits package. Flexible work arrangements. Company equity. ESPP (Employee Stock Purchase Program). Retirement or pension plan. Generous paid vacation time. Paid holidays and sick leave. Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO. Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent. Paid volunteer time off: 20 hours per year. Company-wide hack weeks. Mental wellness programs