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Lead Insights Analyst, Customer Insights at Grow Therapy. Location Information: United States. Quality therapy that’s covered by insurance.. Analyzing customer sentiment data collected from internal users & external audiences to identify pain points & opportunities. Pulling internal data across different data sources to size impact on KPIs. Creating presentations that combine quantitative findings with qualitative insights. Working with various Business Operations stakeholders on identifying key questions, translating to a project plan, and sharing back findings & recommendations. 4+ years of experience in an analytical role, with intermediate SQL and some experience with dashboarding software. Healthcare experience in either the patient, provider, or payor spaces. Experience working with projects that use data to drive improvements in customer experiences. Love building presentations & data visualizations – telling both the customer story and the business impact. Pay range:. $127K - $177K. Medical, dental, and vision insurance, plus life and disability coverage. Up to 18 weeks paid parental leave and a new child stipend. 401(k) program and equity opportunities. Stipends for home office setup and ongoing funds for meals. Flexible PTO, 12 paid holidays, and a full winter break week. Annual stipends for personal & professional growth. No-cost access to therapy through the Grow platform. Pet insurance discounts, commuter benefits, and global travel assistance