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Patient Advocate at Carewell. Location Information: United States. Carewell is a family-founded e-commerce company with a mission to improve the lives of caregivers and their loved ones.. Serve as the primary point of contact for assigned Medicare patients. Build trusting relationships with patients. Support patients in understanding care plans and available resources. Conduct assessments to understand patient needs. Perform risk assessments related to social determinants of health. Develop individualized action plans for patients. Coordinate appointment scheduling and follow-ups. Identify and refer to community-based resources. Document patient interactions and outcomes. Communicate regularly with supervising clinicians. 3+ years of experience in patient advocacy, care coordination, or related fields. Strong understanding of the U.S. healthcare system, especially Medicare. Experience working with older adults or medically complex populations. Excellent verbal, written, and interpersonal communication skills. Comfortable using EHRs, CRMs, and patient messaging tools. Ability to work independently in a remote environment. Demonstrated competencies in patient communication, relationship-building, and advocacy. Pay range:. $22p/h