Clinical Program Manager at Foodsmart. Location Information: United States. Foodsmart is the largest telehealth network of registered dietitians in the country with a mission to make eating well simple.. Lead the implementation of new client launches, mapping out clinical workflows and serving as the primary bridge between clients, dietitians, and clinical operations to ensure seamless onboarding.. Provide ongoing oversight of client success by monitoring clinical KPIs and supply and demand needs.. Act as the central point of contact for Clinical Ops, Client Success, Training, Sales, and Credentialing, ensuring all deliverables and information are synced across teams.. Develop and maintain high-detail project plans (timelines, milestones, resource allocation). Proactively identify risks and hold team members accountable to critical deadlines.. Use Excel/Google Sheets to perform intermediate data analysis on program performance, outcomes, and operational efficiency to drive evidence-based adjustments.. Collaborate with our Registered Dietitian (RD) network to facilitate training, troubleshoot implementation hurdles, and integrate provider feedback into program enhancements.. Coordinate with our Credentialing team to ensure all programs align with healthcare regulations, with a specific focus on unique requirements of Medicare and Medicaid populations, at both state and national levels.. Bachelor’s degree in Healthcare Administration, Business, or a related field preferred.. 3+ years of project management or operations experience in a healthcare setting.. Intermediate to advanced proficiency in Excel/Google Sheets (VLOOKUPs, Pivot Tables, data visualization) and experience with PM tools (Asana, ClickUp, Salesforce or similar preferred).. Proven ability to lead through influence, navigate ambiguity, and make decisions with minimal direction.. Exceptional relationship-building skills; able to translate complex operational needs into clear action items for different stakeholders.. Familiarity with Medicare and Medicaid health plans and populations is preferred.. Experience with Quality Improvement (Lean, Six Sigma) or EHR systems preferred.. Clinical experience as a dietitian and/or clinical workflow mapping preferred.. PMP or equivalent preferred.. Project Management certification preferred.. Pay range:. $70K - $80K. Remote-First Company. Flexible Unlimited PTO. Healthcare Coverage (Medical, Dental, Vision). 401k and FSA
Clinical Program Manager at Foodsmart