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Director of Pricing & Monetization at PagerDuty. Location Information: United States. PagerDuty is the leading digital operations management platform for businesses. Our SaaS-based solution empowers over 10,000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience. PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment. We were recently included in the 2017 Deloitte Technology Fast 500, Inc. 500 and Forbes Cloud 100 lists. . Define and evolve PagerDuty's packaging architecture in partnership with Product and Engineering. Build and maintain a monetization review process. Lead SKU design and experimentation. Own the monetization platform roadmap in partnership with Engineering and Revenue Systems. Provide pricing and packaging leadership to other product teams. Operationalize pricing for the field. Lead packaging migration execution as we transition legacy customers. Track and report on pricing initiative performance. Build or leverage financial modeling capabilities. Get in front of customers regularly to pressure-test pricing assumptions. 10+ years in B2B SaaS in roles spanning product management, pricing strategy, and/or monetization. Demonstrated experience owning packaging architecture and feature tiering decisions. Track record of running pricing experiments and measuring commercial impact. Strong cross-functional credibility with Sales, Finance, Product, and Go-To-Market leadership. Experience managing pricing change in the field. Ability to mentor and grow other pricing and product roles. Experience at a company during transition to usage-based or consumption pricing (Preferred). Familiarity with monetization infrastructure (Preferred). Familiarity with B2B SaaS deal structures, discount governance (Preferred). Has led or contributed to pricing strategy at a company scaling toward $1B+ ARR (Preferred). Pay range:. $180K - $303K. Competitive salary. Comprehensive benefits package. Flexible work arrangements. Company equity. ESPP (Employee Stock Purchase Program). Retirement or pension plan. Generous paid vacation time. Paid holidays and sick leave. Dutonian Wellness Days & HibernationDuty. Paid parental leave. Paid volunteer time off. Company-wide hack weeks. Mental wellness programs