Commercial Counsel at Outreach. Location Information: United States. Make Your Team a Revenue-Driving Machine.. Outreach, the leading Enterprise ready Sales Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.. Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to drive predictable and measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance.. Negotiate, draft, and review commercial agreements, primarily customer AI SaaS master service agreements, non-disclosure agreements, data processing addendums, security and AI terms.. Gather internal feedback from other reviewers in the customer contracting process – work with sales and business teams to identify requests and determine with internal departments the best approach to meeting those needs.. Protect customer data and personal data by ensuring contract terms align with Outreach’s obligations under GDPR, CCPA/CPRA, UK privacy law, and the EU AI Act.. Enforce organizational contract policies and procedures.. Assist in the evaluation and updating of company document templates.. Partner with Sales, Revenue Operations, and Deal Desk to gather internal feedback, resolve contracting bottlenecks, and accelerate time-to-close.. Identify and implement improvements to contract workflows, templates, and playbooks to increase efficiency as deal volume scales.. Support other legal team projects as needed, including negotiating vendor and partner agreements.. 3-5 years of legal experience, with at least 1-2 years focused on commercial SaaS agreements (in-house or at a firm representing technology clients).. Direct experience negotiating customer-facing agreements (MSAs, NDAs, DPAs, Order Forms).. Working knowledge of data privacy frameworks (GDPR, CCPA/CPRA, or equivalent).. Ability to spot issues and recommend practical, business-focused solutions that balance speed with risk management.. Understand how to balance competing priorities.. Comfortable in a high growth dynamic, evolving environment.. High level of attention to detail with excellent organizational skills and dedication to accuracy.. Excellent interpersonal and communication skills.. J.D. or equivalent degree from accredited law school.. Active member of the bar in at least one state in the United States.. Proficiency with customer and contract management tools (Ironclad, Salesforce, Docusign) and the MS Office suite, including advanced Word skills.. Interest or experience in privacy, artificial intelligence (AI), the EU AI Act, and other emerging SaaS product topics is a plus.. Pay range:. $120K - $145K. Flexible time off.. 401k to help you save for the future.. Generous medical, dental, and vision coverage for full-time employees and their dependents.. A parental leave program that includes options for a paid night nurse, and a gradual return to work.. Infertility/assisted reproductive services benefit.. Employee referral bonuses to encourage the addition of great new people to the team.. Snacks and beverages in the Office, along with fun events to celebrate.. Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military.
Commercial Counsel at Outreach