Customer Success Engineer- East/Central at Quantum Metric. Location Information: United States. Quantum Metric is a venture-backed startup that recently raised a $25MM Series A round of funding from Insight Venture Partners, a top-tier NY-based firm. The company has amazing client success stories at enterprise-scale that have helped validate our product-market fit and provided compelling examples of our business value proposition.. The typical Quantum Metric customer achieves a full investment payback within three months of beginning to use our real-time digital intelligence platform and, on average, a 376% ROI over three years. We’re thoughtfully scaling out our team to add outstanding talent that is equally passionate about being part of a team that is fast-paced, innovative and values passion, honesty, persistence, and curiosity.. Adapt quickly to changing priorities and capable of operating in an ever-changing work environment. Equip stakeholders with the capabilities to execute their digital strategy. Understand client’s objectives, define their implementation plan, and configure the Quantum Metric platform. Develop custom JavaScript functions to capture data analytics and satisfy complex use cases; configure alerts, dashboards, and reports. Past experience developing, implementing, or managing digital solutions. Experience in Professional Services, Customer Success, Sales Engineering, Solutions Consulting, or other client-facing roles is preferred. Solid understanding of web technologies, analytics, front-end development, and best practices for UX/UI. Development experience with HTML, CSS, and JavaScript. Experience with React, Angular, Vue, or native mobile is a plus. Must exhibit proficiency in JavaScript development. Hands-on experience with digital analytics solutions such as Adobe Analytics, Adobe Target, Google Analytics, Optimizely, or Tealeaf. Expert knowledge of browser developer tools to test scripts & diagnose issues. Familiarity with the page load lifecycle & techniques for performance optimization. Strong project & time management skills. Excellent verbal and written communication skills with exemplary presentation skills. Socially capable and able to connect with a diverse audience. Pay range:. $90K - $125K. Group benefits. Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company). FSA, DCFSA, and HSA accounts. Employee Assistance Programs (EAP). Telehealth options. Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident. Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.. Discounts on Pet Insurance. 401k (with employer match) and Options / Equity. 13 company holidays. Unlimited Paid Time Off. Sick leave. Parental/Adoption Leave. Promotional opportunities. Rewards and recognition programs. Robust onboarding and training program. One-time stipend for work-at-home employees. Monthly business expense stipend. Flexible work environments. Employee Discount Program (Perks at Work). Employee Referral Program. Lead Referral Program. MacBook and awesome swag delivered to your door. Encouraging and collaborative culture. RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
Customer Success Engineer- East/Central at Quantum Metric