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Applied AI Engineer at AssemblyAI. Location Information: United States. AssemblyAI is an applied artificial intelligence company. We use the latest deep learning technology to build practical products that bring futuristic ideas to life.. Our team includes researchers, engineers, and designers that have worked at some of the largest technology companies all over the world. Our main office is located in downtown San Francisco.. At AssemblyAI, we believe that cutting edge artificial intelligence technology should not be limited to only those with the funding or resources to invest in it.. Our goal is to help make creative, new ideas possible by making AI technology accessible to everyone through easy to use products, whether you are an independent developer, startup, or global company.. Guide customers through their entire product journey from initial implementation and technical onboarding to production deployment.. Build custom demos and prototypes that showcase how AssemblyAI's models can solve specific customer use cases.. Lead technical discovery sessions with prospects and customers to understand their requirements and design optimal implementations.. Assist with competitive evaluations by providing benchmarks and designing fair comparison tests.. Troubleshoot production issues for customers using streaming and async APIs.. Provide technical guidance on architecture, scaling, data privacy, and API integration best practices.. Create proofs-of-concept that demonstrate Speech AI capabilities.. Travel to customer sites for technical workshops and relationship building.. Serve as the voice of the customer to Product and Research teams, providing feedback from real-world use cases.. Contribute to documentation, guides, and example code for API integration.. Identify patterns in customer issues and work with Engineering to address root causes.. Collaborate with Sales and Success teams for smooth customer experience handoffs.. Stay current on AI/ML developments and experiment with new use cases.. Located in or willing to relocate to New York City or San Francisco.. 4+ years of customer-facing experience in highly technical environments, with strong software engineering skills.. Strong programming skills in Python and/or TypeScript/JavaScript.. Excellent written and verbal communication skills.. Experience with web APIs, WebSockets, and real-time data streaming.. Understanding of audio fundamentals or willingness to learn.. Ability to leverage AI tools creatively to move quickly.. Problem-solving mindset and comfort with fast-paced work.. Ability and willingness to travel domestically and internationally (10-25% of the time).. Pay range:. $150K - $250K