Applied AI Engineer at AssemblyAI

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Applied AI Engineer at AssemblyAI. Location Information: United States. AssemblyAI is an applied artificial intelligence company. We use the latest deep learning technology to build practical products that bring futuristic ideas to life.. Our team includes researchers, engineers, and designers that have worked at some of the largest technology companies all over the world. Our main office is located in downtown San Francisco.. At AssemblyAI, we believe that cutting edge artificial intelligence technology should not be limited to only those with the funding or resources to invest in it.. Our goal is to help make creative, new ideas possible by making AI technology accessible to everyone through easy to use products, whether you are an independent developer, startup, or global company.. Guide customers through their entire product journey—from initial implementation and technical onboarding to production deployment and post-launch support. Build custom demos and prototypes showcasing AssemblyAI's models for specific customer use cases. Lead technical discovery sessions with prospects and customers to understand requirements and design optimal implementations. Assist with competitive evaluations by providing benchmarks, designing fair comparison tests, and evaluating models against alternatives. Troubleshoot production issues for customers using streaming and async APIs. Provide technical guidance on architecture, scaling, data privacy, and integration best practices. Create proofs-of-concept demonstrating the capabilities of Speech AI. Travel to customer sites for technical workshops, implementation support, and relationship building. Serve as the voice of the customer to Product and Research teams, providing feedback on new products and features. Contribute to documentation, guides, and example code for API integration. Identify patterns in customer issues and work with Engineering to address root causes. Collaborate with Sales and Success teams for smooth handoffs and consistent customer experience. Participate in team off-sites for strategy alignment and team cohesion. Stay current on AI/ML developments, particularly in speech recognition and NLP. Experiment with new use cases and applications of models. Build and maintain an open-source repository of demos and integrations. Represent AssemblyAI at conferences and industry events. Located in or willing to relocate to New York City or San Francisco. 4+ years of customer-facing experience in technical environments, including roles like Solutions Architect, Developer Advocate, or Technical Solutions Engineer. Strong programming skills in Python and/or TypeScript/JavaScript. Experience with web APIs, WebSockets, and real-time data streaming. Understanding of audio fundamentals or willingness to learn quickly. Ability to leverage AI tools creatively for prototyping and problem-solving. Problem-solving mindset with the ability to debug unfamiliar codebases. Comfort with ambiguity and fast-paced work. Ability and willingness to travel domestically and internationally (10-25% of the time). Experience in a startup or high-growth environment preferred. Understanding of cloud infrastructure (AWS, GCP, Azure) and deployment patterns preferred. Experience building prototypes or MVPs quickly preferred. Public speaking or conference presentation experience preferred. Pay range:. $150K - $250K