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Senior Sales Operations Manager at Outreach. Location Information: United States. Make Your Team a Revenue-Driving Machine.. Outreach, the leading Enterprise ready Sales Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.. Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to drive predictable and measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance.. Own Enterprise account territory design and ownership strategy.. Define key performance metrics, create reports and dashboards.. Conduct in-depth business analysis of the Enterprise segment.. Drive forecast management excellence.. Demonstrated ability to drive continuous improvement in scalable sales/business processes.. Strong stakeholder management skills.. Own end-to-end SDR operations: process design, workflow optimization.. Define and manage SDR KPIs and reporting.. Partner with SDR leadership to design and launch AI GTM agents.. Identify opportunities to apply AI and automation across GTM motion.. Bring a data-first approach to sales leadership conversations.. Build scalable processes and playbooks for SDR organizations.. 7–8+ years of sales operations.. Sales Ops experience supporting enterprise or global segments.. Experience supporting SDR/BDR organizations.. Experience launching or scaling AI agents, agentic AI, or automation tools.. A data-first mindset.. Excellent problem-solving and analytical skills.. Pipeline management and forecasting experience.. Experience defining and reporting on SDR/BDR KPIs.. Strong communication and presentation skills.. Solid understanding of the tech industry and SaaS world.. Solid understanding of salesforce.com CRM.. Knowledge of Outreach, ZoomInfo, LinkedIn Navigator, AI LLM tools.. Strong sense of urgency and commitment to outcomes.. Flexible team player.. Ability to balance focus on measurable outcomes with empathy.. Willingness to "roll up sleeves".. Bachelor's degree in business, Finance, or relevant field.. Advanced Excel knowledge.. Pay range:. $110K - $135K. Flexible time off. 401k. Generous medical, dental, and vision coverage. Parental leave program with options for a paid night nurse. Infertility/assisted reproductive services benefit. Employee referral bonuses. Snacks and beverages in the Office. Diversity and inclusion programs