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Seasonal Customer Service Representative - 2026 (Texas & Western US) at Minted. Location Information: United States. Minted is a lifestyle brand and design marketplace connecting you with the world’s best artists to create something one of a kind. Minted crowdsources graphic design and artwork from a global community of independent artists and sells these as products addressing the $10 billion stationery market, $48 billion art market, and $100 billion home decor market. . Handle phone, email, live chat, and social media interactions with a high degree of ownership and warmth.. Resolve unique customer concerns, custom product inquiries, and fulfillment challenges promptly and professionally without relying on a rigid script.. Leverage detailed internal knowledge base to augment your service approach and help find answers to customer questions.. Manage multi-system workflows by cross-referencing order information, checking custom design files, verifying inventory tools, and processing order adaptations.. Document customer interactions thoroughly and accurately within Salesforce or other CRM platforms while adhering to data policies.. Identify operational errors or platform friction points and share proactive insights with leadership to improve customer journey.. Maintain a high bar for quality in interactions, being accountable for availability and efficient time management.. A Bachelor’s degree or equivalent work experience.. Experience working with high-end customers, with responsibility for problem-solving and customer satisfaction.. Experience handling inbound contact volume and familiarity with contact queues.. Experience with design-related work such as photo printing and design files.. Excellent written communication skills for structured, professional responses.. High attention to detail, strong organizational habits, and ability to context-switch effectively.. Experience using omni-channel CRM platforms and quickly learning new technologies.. Pay range:. $17.62 - $19.19p/h