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Food Operations Analyst at Foodsmart. Location Information: United States. Foodsmart is the largest telehealth network of registered dietitians in the country with a mission to make eating well simple.. Provide high-quality customer support to existing and future members, from initial inquiry to ongoing program questions.. Utilize existing resources and team members to address member order fulfillment issues.. Ensure member orders are fulfilled accurately and to high-quality standards.. Contribute suggestions to optimize the member ordering and fulfillment process.. Support other key needs as defined.. High school diploma or GED required.. Minimum of 2 years work experience in customer support roles.. Self-motivated and driven.. Strong computer proficiency including good knowledge of Microsoft/GSuite applications.. Preferred: ability to troubleshoot and resolve client issues in real time.. Preferred: strong attention to detail, clear communication, and problem-solving skills.. Preferred: ability to be flexible to shifts in priorities and thrive in autonomous work environments.. Pay range:. $55K - $60K. Remote-First Company. Unlimited PTO. Flexible & remote location. Healthcare Coverage (Medical, Dental, Vision). 401k & bonus. Registered Dietitian Sessions