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Senior Technical Consultant at Outreach. Location Information: United States. Make Your Team a Revenue-Driving Machine.. Outreach, the leading Enterprise ready Sales Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.. Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to drive predictable and measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance.. Manage and execute on implementations & projects for customers, including AI-enabled solution deployments within our platform. Perform detailed discovery with customers around their CRM usage and translate that to Outreach integration functionality. Serve as the go-to subject matter expert on Outreach technologies and AI features for internal and external stakeholders. Partner with Program & Project Managers, Professional Services Consultants, Trainers, and customer stakeholders to successfully drive projects to completion. Explore client processes and distill information from multiple sources to inform complex configuration setup and integration design. Support the adoption of AI-enabled workflows. Collaborate with client technical experts to establish a thorough configuration testing plan. 4-5 years of experience working in a SaaS consulting role, with at least 2 years in a technical or support role. History of mastering new technologies and technical skills quickly and efficiently. Demonstrated ability to enact creative technical testing and troubleshooting processes. Stay current on AI-enabled tools and workflows, pick up new AI capabilities quickly. Ability to discover the 'how' and 'why' of proposed solutions to determine feasibility and suggest alternatives. History of collaborating with teammates and enterprise level customers to solve difficult problems. Experience successfully collaborating with client contacts at all levels of the organization chart. Pay range:. $115K - $135K. Flexible time off. 401k to help you save for the future. Generous medical, dental, and vision coverage for full-time employees and their dependents. A parental leave program that includes options for a paid night nurse, and a gradual return to work. Infertility/assisted reproductive services benefit. Employee referral bonuses to encourage the addition of great new people to the team. Snacks and beverages in the Office, along with fun events to celebrate. Diversity and inclusion programs promoting employee resource groups