We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Senior Director, Field Enablement at PagerDuty. Location Information: United States. PagerDuty is the leading digital operations management platform for businesses. Our SaaS-based solution empowers over 10,000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience. PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment. We were recently included in the 2017 Deloitte Technology Fast 500, Inc. 500 and Forbes Cloud 100 lists. . Develop, execute, optimize, and assess enablement programs in partnership with sales and customer success leadership, determining priorities and success metrics with key stakeholders. Gather and share insights from customers, competitors, and the market to enable the positioning of PagerDuty’s value proposition to the market. Drive the creation of learning programs and events that align with overall sales and company strategy, enhancing team capabilities, productivity, and high-level selling skills. Build and maintain an enablement delivery platform that provides scalable, measurable content and learning resources to sales, customer success, and partnership teams. Collaborate with marketing and product marketing to develop highly effective and repeatable sales messaging, selling tools, and collateral that enable consistent execution. Design and maintain an end-to-end sales onboarding program in collaboration with HR that certifies new hires on company strategy, product messaging, and sales processes. Develop and lead the everboarding process for the sales team to ensure the continued development of required behaviors and skills to successfully operate a consumption driven business. Build out and scale enablement support functions for Customer Success and Partnerships organizations. Communicate the enablement strategy, roadmap, and KPIs to stakeholders across all global organizations. Develop and maintain a library of sales enablement resources, including sales playbooks, battle cards, product collateral, content library, and competitive intelligence. Drive adoption and utilization of sales enablement tools such as MindTickle and Highspot. Partner with the sales systems team to drive adoption and utilization of sales tools such as Clari, Salesloft, Salesforce, and others. Conduct regular assessments and audits of sales processes and identify areas for improvement and optimization.. Set key metrics to assess the impact of sales enablement efforts on sales performance. Stay up-to-date with industry trends, best practices, and emerging technologies in sales enablement. Bachelor's degree in business, marketing, or a related field. MBA is a plus. 10+ years of sales enablement experience or a combination of sales / post sales, sales training, and enablement roles. 5+ years of management experience leading and developing enablement teams. Proven track record of building and delivering innovative, strategic sales enablement programs, including training, onboarding, certifications, and sales events. Experience implementing and maintaining content management platforms such as Highspot or Seismic. 3+ years of experience in high-velocity, high-growth startup environments, preferably in the SaaS space, or equivalent degree or experience. Strong understanding of sales methodologies such as Force Management, MEDDIC and forecasting best practices. Excellent communication and presentation skills, with the ability to effectively train and influence sales professionals at all levels. Experience with Sales Operations. Proficiency in using sales enablement tools, CRM systems, and content management platforms. Preferred platforms include Salesforce, Seismic, CRM Analytics, and more. Analytical mindset with the ability to provide actionable insights. Knowledge of Sales Manager training and sales coaching, particularly for Enterprise sales. Strong program and project management skills with the ability to maintain calendars of ongoing training, business reviews, and field communications. Detail and results-oriented with the ability to balance strategic planning and hands-on execution. Collaborative and team-oriented approach with the ability to work cross-functionally. Self-motivated and results-driven with a passion for driving sales excellence. Excel in creating and curating sales collateral, playbooks, training modules, and other resources to support the sales team. Have a track record of driving sales enablement initiatives across different regions and markets, understanding cultural nuances and local sales practices. Pay range:. $180K - $303K. Competitive salary. Comprehensive benefits package. Flexible work arrangements. Company equity. ESPP (Employee Stock Purchase Program). Retirement or pension plan. Generous paid vacation time. Paid holidays and sick leave. Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO. Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent. Paid volunteer time off: 20 hours per year. Company-wide hack weeks. Mental wellness programs