Director, Internal AI Operations at LaunchDarkly

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Director, Internal AI Operations at LaunchDarkly. Location Information: United States. Empowering all teams to deliver and control their software.. Build and maintain visibility into AI spend and usage.. Develop adoption, efficiency, and cost metrics and report on tool overlap, cost drivers, and open risks.. Support Finance with forecasting, budget tracking, anomaly detection, and vendor and model-cost optimization.. Maintain the inventory of AI tools, initiatives, agents, vendors, integrations, owners, status, spend, risks, and dependencies.. Participate in reviewing new AI Vendor requests and manage the Internal AI Feature Review process.. Develop and maintain the company’s Internal AI Policy and support policy changes.. Track the AI roadmap, migrations, platform dependencies, adoption milestones, resourcing, risks, and executive decisions.. Collaborate with technology teams on new AI product initiatives.. Define and audit standards for access, ownership, configuration, data controls, logging, retention, vendor settings, and offboarding.. Manage the Internal AI communications calendar, stakeholder updates, FAQs, launch materials, training coordination, and policy-change communications.. Establish a common cadence and minimum artifacts across distributed AI Centers of Excellence (CoEs).. 15+ years of progressively responsible experience in AI or technology operations, enterprise systems, data and analytics, FinOps, governance, transformation, or a related field.. 5+ years leading teams or complex cross-functional programs.. Experience managing an enterprise portfolio of AI or technology tools, vendors, integrations, or platforms.. Strong financial, analytical, and data-driven mindset with experience using tools such as Snowflake, Excel, Python, or equivalent.. Strong financial and operational acumen with experience building spend visibility, forecasts, budget controls, vendor or model-cost optimization.. Strong written and verbal communication skills.. Experience influencing functional and technical leaders without relying on direct authority.. Curiosity and willingness to lean into AI, experiment pragmatically, and apply sound judgment.. Practical understanding of responsible AI, data governance, privacy, security, vendor risk, and change management.. Strong systems thinking, program management, prioritization, and change leadership skills.. Experience hiring, coaching, or developing effective teams and building trusted partnerships across various business functions.. Pay range:. $229K - $370K. Restricted Stock Units (RSUs). Health, vision, and dental insurance. Mental health benefits