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Principal Manager, Procurement Enablement & Contingent Workforce at Twilio. Location Information: United States. More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry from emerging leaders to the world’s largest organizations to reinvent how companies engage with their customers. Founded in 2008, Twilio has over 1,000 employees, with headquarters in San Francisco and other offices in Berlin, Bogot , Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Prague, Singapore and Tallinn.. Lead a team of 4 Procurement Enablement and Contingent Workforce program managers.. Manage all Procurement related systems and enhancements including Oracle P2P, Ironclad CLM, Pursuit RFP, Airtable Savings Tracker, and AI tools.. Deliver on Procurement intake transformation by designing and deploying AI-driven conversational and autonomous agentic intake systems.. Redesign the Contingent Workforce process to provide a faster hiring journey for Contingent Workers.. Oversee the Contingent Workforce program and governance, managing the VMS and its global expansion.. Develop the global Contingent Workforce supply chain through cohesive strategy.. Lead cross functional collaboration between AP, Accounting, Security, Privacy, Audit, IT, and other functions.. Drive Procurement Policy simplifications and enhancements.. Lead cross functional training and enablement for hiring managers globally and Procurement stakeholders.. Track and manage preferred supplier list.. Develop external supplier landing page with relevant tools and guidelines.. Partner with Twilio sustainability team to report on supplier GHG emissions.. Simplify POC and NDA processes into a centralized workflow.. Partner with Procurement Legal for contracting requirements in new processes.. Implement automated KYS screening for vendors and carriers globally.. 12+ years of experience managing procurement systems, S2P processes, and ITV/contingent workforce programs.. Familiarity with ERP redesign, notably Oracle Cloud Procurement.. Strong understanding of implementing Procurement agentic solutions.. Participation in Contingent Workforce redesign with knowledge of VMS systems.. Successful cross-functional leadership and collaboration.. Experience in requirements gathering, analysis, design, and implementation methodologies.. Independent execution ensuring procurement efficiency.. Contracting fundamentals with ability to manage related processes.. Knowledge of Netsuite, Coupa, or Oracle Cloud advantageous.. Strong project management and communication skills.. Bachelor's Degree or equivalent experience.. Pay range:. $141K - $208K. Competitive pay. Generous time off. Parental and wellness leave. Healthcare. Retirement savings program