Senior Security Engineer, Incident Response at Twilio. Location Information: United States. More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry from emerging leaders to the world’s largest organizations to reinvent how companies engage with their customers. Founded in 2008, Twilio has over 1,000 employees, with headquarters in San Francisco and other offices in Berlin, Bogot , Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Prague, Singapore and Tallinn.. Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.. Be responsible for documentation of incidents and projects, crafting best practices as runbooks and standard operating procedures.. Work cross-collaboratively to solve challenges related to a broad spectrum of threat actors and activity.. Improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents.. Acquire new technical skills and knowledge in a fast-paced environment.. Own the security incident lifecycle, respond to incidents, and participate in on-call rotation.. Build and maintain positive relationships with internal customers to facilitate solutions.. Provide mentorship and support for team development.. 5+ years of security incident response experience in a production-cloud environment.. Subject-matter expert on security issues and technologies.. Ability to utilize AI for complex security incident response activities.. Advanced knowledge of service-oriented architectures and cloud-security technologies.. Experience with SIEM platforms and automating manual security processes.. Experience in either AWS, GCP, or other large cloud platform.. Excellent written and verbal communication skills.. Ability to influence and build effective working relationships with every level of the organization.. Pay range:. $166K - $208K. Competitive pay. Generous time off. Ample parental leave. Wellness leave. Healthcare. Retirement savings program
Senior Security Engineer, Incident Response at Twilio