
Tier 1 Technical Support at Total Expert
Tier 1 Technical Support at Total ExpertThis role is responsible for responding to user inquiries via live chat, email, and phone. This involves fostering adoption, fielding product questions, providing best practices and troubleshooting software issues and challenges. This position serves as a primary liaison between Total Expert and our end users in a highly team-oriented environment. You must have a desire to foster positive interactions with our end users.. Company Location: Remote, US.