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Support Developer at Lullabot. Location Information: United States. Lullabot is seeking a full-time Support Developer within the United States who will play a crucial role in Lullabot’s support and maintenance team, responsible for the ongoing health, security, and performance of a diverse portfolio of client websites and applications, primarily built on Drupal.. Responsibilities Include. Diagnose and resolve technical issues, bugs, and performance bottlenecks on existing websites and applications.. Perform regular security updates, patching, and monitoring to protect client sites from vulnerabilities.. Implement feature enhancements and minor development tasks on existing website projects.. Conduct routine maintenance tasks, including backups, performance checks, and code updates.. Respond to client support requests in a timely and professional manner, providing clear communication and status updates.. Collaborate with project managers and other developers to prioritize and execute support tasks.. Test and deploy code changes, ensuring stability and functionality across various environments.. Document technical solutions, troubleshooting steps, and site-specific configurations.. Monitor website uptime and performance, proactively identifying and addressing potential issues.. Manage website configuration and settings through the UI and configuration management systems.. Troubleshoot and resolve issues related to hosting environments.. Version control code using Git and participate in team-based Git workflows.. Utilize Drush and Composer for Drupal site maintenance and development tasks.. Ensure cross-browser and cross-device compatibility for all fixes and updates.. Establish and maintain Continuous Integration (CI) toolchains to automate code building, validation, and testing.. Design, write, and execute comprehensive automated tests to validate new features, prevent regressions, and ensure site stability.. We’re Looking For. Proficiency in Drupal 8/9/10/11 development and site building.. Strong understanding of PHP, HTML5, CSS3, and JavaScript (including jQuery).. Experience with Drupal’s theme layer and Twig templating engine.. Familiarity with Drupal module development (custom modules and extending contributed modules).. Working knowledge of Git version control and team-based workflows (e.g., Gitflow).. Experience with command-line tools such as Drush and Composer.. Understanding of web security best practices and common vulnerabilities.. Knowledge of website performance optimization techniques.. Excellent problem-solving, debugging, and analytical skills.. Strong verbal and written communication skills, with an ability to explain technical concepts to non-technical clients.. Ability to manage multiple tasks and prioritize effectively in a fast-paced support environment.. Familiarity with LAMP/LEMP stack and web server configuration (Apache/Nginx).. Basic understanding of database management (MySQL/MariaDB).. Demonstrable experience troubleshooting and resolving issues on live Drupal websites.. Familiarity with Agile development methodologies.. Bonus Points. Experience working in an agency setting or managing multiple client projects simultaneously.. Experience contributing to open-source projects, particularly Drupal.. Understanding of hosting environments (e.g., Pantheon, Acquia) and CI/CD pipelines.. Requirements. Bachelor’s degree in Computer Science, Web Development, or a related field, OR equivalent professional experience.. Minimum 2-3 years of experience in Drupal development, with a significant portion focused on support and maintenance.. Must have a reliable internet connection and a willingness to work from home in a distributed fashion.. Must be legally eligible to work in the US.. Full-time position (40 hours per week).. About Lullabot. Lullabot has been a leader in Drupal web development since our founding in 2006. We’re a distributed company without a central office, and our team is spread out across the U.S., Canada, South America, and Europe. Lullabot is a 100% employee-owned ESOP. We provide health, vision, dental, and life insurance; a retirement plan; a generous tech stipend; and an annual professional development budget. Starting salary: $80,000-105,000 USD annually, commensurate with experience.. Subscribe to Apply. Please let. Lullabot. know you found this position on NoDesk as a way to support us so we can keep providing you with quality remote jobs..