Work from Home Customer Service Representative at The Singleton Group

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Work from Home Customer Service Representative at The Singleton Group. Location Information: . My name is Lance Bridges, CEO of Superior Roustabout Service and Co-Owner of The Singleton Group Inc., and I am seeking a highly motivated and customer-focused individual to join our growing team as a Work from Home Customer Service Representative. In this fully remote role, you will serve as the first point of contact for our clients, delivering exceptional support and ensuring a positive customer experience with every interaction.. Salary:  $1,000 Weekly. Key Responsibilities:. - Handle inbound and outbound customer inquiries via phone, email, and chat in a professional and efficient manner.. - Resolve customer issues, answer questions about products and services, and provide appropriate solutions in a timely fashion.. - Maintain accurate and detailed records of customer interactions using our CRM systems.. - Collaborate with internal teams to address customer needs and escalate complex issues when necessary.. - Stay up to date with product knowledge, policies, and procedures to provide accurate and helpful information.. - Meet or exceed daily performance metrics and quality assurance standards.. Required Qualifications:. - High school diploma or equivalent; additional education or customer service certifications are a plus.. - Previous experience in a customer service role, preferably in a remote setting.. - Excellent written and verbal communication skills.. - Strong computer literacy, including proficiency in common business software and web-based applications.. - Ability to multitask, prioritize work, and manage time effectively in a self-directed remote environment.. - A quiet, distraction-free workspace and high-speed internet connection.. Preferred Qualifications:. - Experience with CRM or help desk software such as Zendesk, Salesforce, or similar platforms.. - Bilingual abilities are a plus, but not required.. The Singleton Group Inc. offers a supportive virtual work environment, growth opportunities, and a team-oriented culture. Join us to help provide outstanding service to our valued customers while enjoying the flexibility of working from home.. Please mention the word **RESOURCEFULNESS** and tag RMTA0LjE1NC4yMDcuNTI= when applying to show you read the job post completely (#RMTA0LjE1NC4yMDcuNTI=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human..