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VIP Support Manager at GoMining. Location Information: . We are currently looking for a VIP Sales & Support Manager to help us build strong relationships with key clients, increase sales, and ensure a high level of service. If you have strong sales skills, can find a personalized approach to clients, and want to work in the fast-growing crypto industry, this position is for you!. Responsibilities:. . Actively sell GoMining products and services to VIP clients using a personalized approach.. . Build trust-based relationships with clients, analyze their needs, and offer tailored solutions.. . Provide premium support to clients by quickly resolving issues via chat, messengers, and email.. . Work with CRM systems (HubSpot, Salesforce, etc.), maintain client databases, and track interactions and deals.. . Collaborate with marketing and development teams to enhance the client experience.. . Analyze client behavior and suggest ways to increase engagement and LTV.. . Ensure customer requests are fulfilled efficiently and maintain a high level of client satisfaction.. . Identify upselling and cross-selling opportunities among existing clients.. . . . At least 2 years of experience in sales and customer service (preferably in crypto, fintech, or IT).. . Strong negotiation skills and experience closing deals with VIP clients.. . English level B2+ (written and spoken).. . Understanding of cryptocurrencies, DeFi, NFT, and mining (or willingness to learn quickly).. . Ability to work with CRM systems and analytical tools.. . Proactive mindset, ability to work in a fast-paced environment and adapt to changes.. . Customer-oriented approach, diplomacy, and ability to build long-term relationships.. . Bonus Points:. . Experience working with VIP clients and HNW investors.. . Knowledge of additional languages (Chinese, Arabic, Spanish).. . Experience in crypto exchanges, payment systems, or DeFi products.. . . . Learning support - courses, English classes, and conferences (up to 100% reimbursement). . Unique loyalty program - receive corporate digital miners and earn passive income with no investment. . Team retreats - company-sponsored stays at a villa in Turkey. . Memorable events with wow prizes - we celebrate big occasions in a big way. . “Employee of the Month” award - we recognize and reward our top performers. . Flexible days off — holidays based on your location + up to 15 sick days + up to 28 vacation days (with fast and automated approvals). . New career tracks - real opportunities to grow into expert or top management roles. . Work-life fit - flexible hours and remote work. You don’t need to chase balance - here, work is a part of life, not the opposite. We aim to make work inspiring, not exhausting. For us, results matter most.. . Please mention the word **SIMPLER** and tag RMTA0LjE1NC4yMDcuNTI= when applying to show you read the job post completely (#RMTA0LjE1NC4yMDcuNTI=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human..