Chat Suppore at OnlineJobs.PH. Location Information: หà¹à¸²à¸à¸à¸±à¸à¸£, . We are looking for an experienced Chat Support Specialist to join our software company full-time.. You will be responsible for assisting customers via live chat and email , answering product questions, troubleshooting issues, and ensuring customers have a great experience with our software.. Responsibilities. Respond to customer inquiries via live chat and email. Troubleshoot basic software issues. Escalate technical problems when needed. Maintain a high level of customer satisfaction. Document customer feedback and common issues. Work closely with our support and operations teams. Requirements. Previous experience in chat and email support for a software or SaaS company. Excellent written English. Strong communication and problem-solving skills. Ability to work independently. Reliable internet connection and computer. Experience with help desk platforms such as Intercom, Zendesk, Gorgias, Freshdesk, or similar is a plus. Position Details. Full-time remote role. Long-term opportunity. Competitive salary based on experience. How to Apply. Please Send. Your resume. A brief introduction. Details of your previous support experience. Please mention the word **KEENLY** and tag RMTM2LjExNi4yMTYuMjM= when applying to show you read the job post completely (#RMTM2LjExNi4yMTYuMjM=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human..
Chat Suppore at OnlineJobs.PH