Operations Executive at EFICYENT

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Operations Executive at EFICYENT. Location Information: دبي, دبي الإمارات العربية المتحدة. Job Description. We are looking for a detail-oriented and proactive Operations Executive to join our team. The candidate will be responsible for monitoring transactions, handling client queries, coordinating. with internal teams, and ensuring smooth transaction processing and client support.. Key Responsibilities. • Monitor, verify, and approve transactions as per company process and compliance. requirements. • Handle client queries related to transaction status, delays, failed payments, and. beneficiary fund receipt issues. • Coordinate with internal teams and banking partners for transaction investigations and. resolutions. • Respond to clients professionally through email and other communication channels. • Send regular transaction status updates and follow-up emails to clients. • Maintain and update Excel/MIS sheets for all client queries, complaints, transactions. issues, and resolutions. • Ensure all client issues are tracked, resolved, and properly documented. • Escalate critical or unresolved cases to the respective teams promptly. • Maintain accuracy, confidentiality, and operational efficiency in daily activities. Requirements. • Bachelor’s degree in B.Com, BBA, BBM, BA, MBA, or any banking/finance-related field. • Freshers are welcome to apply. • Good verbal and written communication skills in English. • Basic knowledge of banking, remittance, payment operations, or financial services. preferred. • intermediary or Proficiency in MS Excel and basic computer applications. • Strong attention to detail and problem-solving skills. • Ability to manage multiple tasks and work in a fast-paced environment. Preferred Skills. • Experience in customer support, banking operations, or payment processing is an added. advantage. • Understanding of transaction monitoring and compliance processes preferred. • Good coordination and follow-up skills. Please mention the word **LIBERATE** and tag RMTM2LjExNi4yMTYuMjM= when applying to show you read the job post completely (#RMTM2LjExNi4yMTYuMjM=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human..