
Enterprise Account Manager at EROAD Australia Pty Ltd. Location Information: Australia. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.. Role Description. The Enterprise Account Manager is a critical position in EROAD’s business. As an Enterprise Account Manager at EROAD, you will lead a dynamic portfolio and be responsible for driving growth and renewal across your assigned portfolio. This position offers a unique opportunity to contribute to EROAD's purpose of delivering intelligence you can trust for a better world tomorrow.. The primary responsibility of the Enterprise Account Manager is to grow and renew existing accounts through strategic account management and collaboration with the extended cross-functional team. The ideal candidate will bring a passion for growing a business, an obsession with helping your customers achieve business value, and a track record of building strategic customer partnerships that support you achieving and exceeding your sales goals in a systematic and collaborative manner.. Develop and execute a territory strategy and action plan to win incremental business in your accounts, secure renewals, and achieve/exceed your territory’s booking targets. . Orchestrate complex sales cycles, pre-sales and other key functions to delight your customers. . Cultivate and maintain relationships with key decision-makers and stakeholders across your portfolio to identify and pursue opportunities for growth. . Ensure high levels of customer satisfaction to enable successful contract renewal. . Negotiate favorable pricing and business terms with customers by using value and ROI. . Create comprehensive mutual action plans for key accounts, outlining the steps needed to secure renewals and expand business opportunities. . Work closely with internal teams, including sales operations and product development, to address customer needs and drive business growth. . Monitor and manage the profitability of an assigned customer portfolio, making data-driven decisions around account growth and renewals to maximize revenue and profitability. . Follow the sales process diligently, from lead qualification to deal closure, and collaborate closely with the sales operations team to ensure seamless execution of close plans. . Accurately forecast monthly and quarterly results. . Record and regularly update Salesforce with the status and progress of sales opportunities, ensuring data integrity and compliance. . Create and execute growth plans that deliver predictable growth forecasts and results in line with targets. . Uphold EROAD's values of safety and compliance in all customer engagements. . Promote EROAD's safety-focused solutions and assist clients in understanding and implementing best practices for compliance. . Develop EROAD’s culture of customer-centricity by championing the voice of the customer within the organization. . Qualifications. 3+ years exceeding multi-million software/SaaS annual recurring revenue quotas in a direct sales role to enterprise accounts. . 5+ years in a key account management role or similar with proven success in growing ARR and expanding into incremental business units. . Consistently #1 or #2 in sales performance. . Past success utilizing value-oriented sales processes and experience in developing and executing enterprise account plans. . Demonstrated financial acumen and ability to analyze customer financial data. . Excellent communication, negotiation, and presentation skills. . Self-motivated, proactive, and results-oriented. . Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. . Passion for technology, innovation, and driving positive change in the transportation industry. . Detail oriented and proven ability to successfully deliver projects on time with high quality. . Well-developed sales and effective relationship building skills. . Willingness to travel as needed within the assigned territory. . Benefits. Funded medical insurance plans. . Unlimited sick leave. . Recognition programs. . EAP offerings. . Fun and collaborative workplace initiatives.