Impound Specialist I at Exeter Finance LLC

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Impound Specialist I at Exeter Finance LLC. Location Information: USA. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.. Role Description. The Impound Specialist I will be responsible for monitoring, reviewing and processing required functions in accordance to Impound requirements and timeliness.. Processes Impound accounts and functions in accordance to regulations, policies, and procedures . Reviews accounts identified as potential impound . Performs appropriate calculations for recovery justifications or abandonment . Processes accounts into and closes impound . Reviews and processes accounts based on verbal and written notifications of Impound . Handles and processes assigned volume within Impound processes for appropriate handling within established SLA . Manages potential and actual Impound calls within established call handling and correspondence requirements . Completes end-to-end Impound functions with accuracy and in compliance with regulations, policy, and procedure . Assists other departments as well as Impound vendors as needed . Performs other duties as assigned . Qualifications. High school diploma or equivalent . One (1) year of experience in servicing center environment . Experience in Impound processes preferred . Knowledge of Impound process, regulations, requirements, and structure preferred . General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA) . Established verbal and written communication skills . Working knowledge of Microsoft Office Suite, including Excel and Word . Ability to maintain confidentiality . Adaptable to changes within a fast-paced environment . Requirements. Ability to handle and process assigned volume within Impound processes . Compliance with established SLA and call handling requirements . Benefits. Individually tailored compensation packages with competitive salary . Training and development opportunities . Team member recognition and awards