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Account Management Representative at Better Business Bureau, Great West and Pacific. Location Information: USA. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.. Role Description. This role involves being a trusted guide and partner for our Accredited Businesses (ABs), providing consultative support to maximize the value of their accreditation.. Deliver proactive outreach that drives business success . Host regular check-ins and share strategic insights . Discover business goals and connect ABs to the right tools, resources, and opportunities . Develop retention strategies to address potential issues . Communicate with clarity, compassion, and confidence across various channels . Stay updated on policies and best practices . Maintain an accurate database . Engage with the 740 Benefit Queue professionally . Tackle special projects as needed . Qualifications. Passion for helping businesses grow and succeed . Natural curiosity, resourcefulness, and solutions-oriented mindset . Ability to thrive in consultative conversations . Strong organizational skills to manage multiple priorities . Effective communication with empathy . Team player who supports colleagues . Bilingual Spanish speaking candidates preferred . Benefits. Medical, Dental, and Vision Insurance Plans (100% premiums paid for base plans by BBB) . 100% employer-paid life and long-term disability insurance . Optional insurance plans (short-term disability, additional life, accident, etc.) . Paid Time Off (PTO) from the date of hire . Paid holidays, plus your birthday off with pay . Safe Harbor (immediate vesting) 401(k) plan with up to 6% company match . Remote first work model