We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Intake Durable Medical Equipment Specialist at 10000 Sanford. Location Information: USA. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. . . Role Description. This role involves providing first-line communication with a variety of patients, referral sources, and clinicians to facilitate ordering and delivery of durable medical equipment (DME) products, supplies, and services.. Ensure all patient information is processed timely and accurately to enhance patient satisfaction and optimize revenue.. Receive inquiries and orders by telephone, fax, and email.. Gather all necessary documentation, as it relates to payer requirements, standard operating procedures, and compliance programs.. Communicate with Equip clinical staff and referral sources regarding deficiencies in documentation to meet the coverage criteria of ordered equipment and supplies.. Request needed documentation via email, in-basket messaging, phone calls, or other agreed-upon methods of communication.. Resolve customer concerns, questions, and complaints regarding sale orders as able, or refer complaints to the Equip clinical staff if unable to resolve.. Anticipate patient needs for timely setup of equipment or delivery of supplies and respond quickly to complete the intake process.. Create new patient accounts in the Equip computer system, accurately entering all demographic information, ordering physician, and insurance information.. Obtain needed medical records to support physician orders, verify insurance, obtain and log any prior authorizations and prescriptions, and initiate an ABN as needed.. Notate all intake information in the Equip patient account.. Notify clinical staff when intake