
Build Specialist at Infios BR Ltda.. Location Information: Brazil. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.. Role Description. This role involves supporting customer-facing activities and managing projects to deliver on-time solutions as a SaaS Build Specialist.. Effective provisioning, installation, configuration, solution migration, and maintenance of systems hardware and software within Infios’s Cloud network . Utilizes various automation, monitoring, and service management tools & techniques to troubleshoot issues and perform performance tuning . Involved in architectural decision making, providing recommendations based on knowledge and past experience . Ensures that system infrastructure, operating systems, software systems, and security mechanisms adhere to best practices and organizational standards . Participates in technical research and development to enable continuing innovation and automation on SaaS migration and upgrades . Qualifications. Technical Associate Degree or Bachelor Degree in IT, Computer Science, or related field . 3+ years of experience administering Cloud based infrastructure – AWS, Azure, OCI . Deep understanding of Microsoft technologies including Active Directory, Group Policy, Remote Desktop Services, IIS, Failover Clustering, and common server OS including Server 2022 . Background in Microsoft SQL from a DBA and programming perspective . Experience with Terraform, Kubernetes, Helm, Jenkins, Python, PowerShell scripting is a plus . SOC, PCI, and other compliance standards knowledge a plus . Previous experience working on Infios systems is a plus . Experience managing projects in a customer-facing role . Requirements. Ability to provide superior customer satisfaction . Enjoys intellectual challenges/troubleshooting . Strong written and verbal communication skills facilitated by excellent interpersonal skills . Ability to manage stress in a productive manner . Ability to confidently deal with clients and deliver messages effectively . Ability to use critical thinking and logic skills to isolate and resolve technical issues in a timely manner . Ability to prioritize and escalate where necessary . Attention to detail, ability to manage changing priorities and be focused, motivated and enthusiastic . Possess strong sense of teamwork, integrity, self-motivation, positive attitude, and initiative . Benefits. Opportunity to work remotely in Brazil . Commitment to inclusion in the workplace . Safe and welcoming environment where every individual’s unique experiences and perspectives are valued