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Program Manager at 222 Cardinal Health 110, LLC. Location Information: USA. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.. Role Description. This role involves leading and developing team members while maintaining a strong understanding of client-facing and industry trends.. Lead by example and develop team members for positions of greater responsibility in the future. . Maintain working knowledge of client-facing and industry trends as well as providing updates to program and team leadership. . Provide insight and analysis to clients to demonstrate subject matter expertise. . Grow program margin through demonstrated performance, patient support, and implementation of all applicable Sonexus offerings. . Own client relationship and act as the escalation point / liaison for all program services, projects, and operational performance issues. . Create, modify and provide professional client-facing reporting and analytics. . Interact with clients, project sponsors, stakeholders, and various project members to ensure specified business needs are met. . Assist in the post-implementation analysis to ensure requirements are fulfilled. . Develop and demonstrate a comprehensive knowledge of customer invoicing, payment terms, collections, and customer payment history to assist Accounts Receivable. . Analyze program processes and provide recommendations for improving efficiency; reduce client expenses when possible while never sacrificing quality of care. . Urgently resolve, escalate, and own issues negatively impacting productivity or quality. . Build a knowledge base of each client's business, organization and objectives. . Qualifications. 8-12 years of experience in direct leadership, preferred. . Bachelor’s degree in related field, or equivalent work experience, preferred. . Demonstrated project management experience preferred. . Understanding of P&L statements. . Intermediate to advanced experience with Microsoft Office products including Word, PowerPoint, and Excel. . Proven ability to hold self and others accountable in pursuit of providing world-class support. . Ability to travel 25% of time. . Requirements. Demonstrate advanced knowledge of Cardinal Health and client landscape, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation. . Coach, teach, and mentor direct reports to maximize efficiency, effectiveness, and productivity. . Interact with clients to provide resolution to inquiries and updates on program performance. . Deliver broad-based portfolio of solutions that meet Cardinal Health and customer goals. . Effectively facilitate cross-functional coordination with both internal and external partners. . Influence account profitability. . Basic understanding of information technology as it relates to client and program technical support. . Build and maintain high-level, long-term trusted advisor relationships. . Lead and deliver professional program status to clients and Sonexus senior leadership. . Identify and qualify opportunities within service portfolio with existing clients. . Benefits. Medical, dental and vision coverage. . Paid time off plan. . Health savings account (HSA). . 401k savings plan. . Access to wages before pay day with myFlexPay. . Flexible spending accounts (FSAs). . Short- and long-term disability coverage. . Work-Life resources. . Paid parental leave. . Healthy lifestyle programs.