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Human Resource Administrator at Asphalt Materials, Inc.. Location Information: USA. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.. Role Description. The HR Shared Services Administrator supports the day-to-day operations in managing the employee lifecycle from hire to termination.. Serves as the first point of contact for employee inquiries via the Employee Hub inbox and phone line; resolves Tier 1 requests or routes to appropriate team members. . Provides frontline support for Workday, payroll, and benefits questions, including navigation, enrollments, eligibility, status changes, and general plan provisions. . Ensures accurate maintenance of employee details in accordance with company policies and legal requirements. . Identifies opportunities for process improvement and collaborates on implementing solutions. . Maintains strict confidentiality and demonstrates the highest level of integrity in handling sensitive employee information. . Consistently models behaviors aligned with the values of the HR Shared Services team and The Heritage Group's organizational culture. . Regularly reviews and updates process documentation to ensure alignment with current practices. . Assists with ongoing HR projects, cyclical processes, and cross-functional initiatives as needed. . Stays informed on regulatory changes through regular participation in HR webinars and training sessions. . Qualifications. Bachelor's Degree, preferably in HR or related field with 1+ years experience OR 5+ years of equivalent experience without a degree. . 1+ applicable experience in benefit and compensation plans, leave management, policy, and HR cyclical processes for a mid-size organization. . Requirements. Knowledge of employee benefits and applicable laws. . Proficient with Microsoft Office Suite and HRIS systems (preferably Workday). . Highly detail-driven with an emphasis on accuracy, coupled with the ability to think broadly. . Proven organizational skills with an ability to prioritize work in an environment with competing demands. . Demonstrates self-awareness and desire to develop personal capabilities. . Ability to hold themselves to high standards. . Courage to take initiative in unfamiliar or ambiguous circumstances. . Excellent verbal and written communication. . Demonstrated creative thinking and problem solving, specifically in the area of improving process efficiency. . Excellent customer service skills. . Ability to maintain confidentiality and the highest degree of integrity. . Licenses and Certifications. Professional in Human Resources (PHR) - Human Resource Certification Institute (HRCI) Upon Hire Preferred. . Senior Professional in Human Resources (SPHR) - Human Resource Certification Institute (HRCI) Upon Hire Preferred. . Certified Employee Benefit Specialist (CEBS) - International Foundation of Employee Benefit Plans (IFEBP) Upon Hire Preferred. . SHRM-CP - Society of Human Resource Management (SHRM) Upon Hire Preferred.